Insurance Coordinators of Montana, Inc.
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Customer Service
Insurance Coordinators Welcomes You!

At Insurance Coordinators, our goal is to provide comprehensive customer service to our clients and agents. Our services are unique in the insurance marketplace because we offer one-stop shopping for all your ancillary benefit needs as well as after-sale customer support. Our Employee Benefit Specialists will work with you and your agent to design an attractive benefit package for your employees, help you and your agent with enrollments, and provide ongoing support for your benefits administrator.


Claims
Enrollments
Forms

Assurity
Delta Dental
Dental Network of America
Employee Benefit Resources
Fort Dearborn Life Insurance
MedAmerica
Mountain Vision
Symetra
The Benefit Group
United Heritage
Unum
USAble Life
VSP

Claims
Where do I send claims?
Send claims to the applicable carrier.
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Enrollments
Where do I send enrollments for new employees?
Mail or fax add-on enrollments for all products to:

Insurance Coordinators
101 N Last Chance Gulch, Suite A
Helena, MT 59601
406-495-0322 (fax)
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Forms
How can I get Enrollment and Claim forms?
There are several ways to obtain enrollment forms.

1. Easiest and Quickest: visit the Forms section on this website.
2. Visit the Forms Download section of the Carrier website.
3. Call Insurance Coordinators at 866-449-9777.
4. Email Insurance Coordinators. See our Contacts section.
5. Contact the carrier directly.
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Assurity Life Insurance Company
www.assurityatwork.com

Customer Service Billing Claims
Assurity at Work
PO Box 80926
Lincoln, NE 68501-0926
866-289-7337
Assurity at Work
PO Box 80926
Lincoln, NE 68501-0926
866-289-7337
Assurity at Work
PO Box 80926
Lincoln, NE 68501-0926
866-289-7337

 

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Delta Dental Insurance Company
www.deltadentalins.com

Customer Service Billing Claims/Eligibility
1000 Mansell Exchange West
Building 100, Suite 100
Alpharetta, GA 30022
800-521-2651
Membership Services, M/S 12B
PO Box 7564
San Francisco, CA 94120-7564
800-632-8555
Claims Department
PO Box 1809
Alpharetta, GA 30023-1809
800-510-9915


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Dental Network of America (DNOA)
www.dnoa.com for company info or www.med-life.com for forms

Customer Service Billing Claims
DNOA
2 Transam Plaza Drive,
Suite 500
Oakbrook Terrace, IL 60181
800-820-9994
Medical Life c/o DNOA
75 Remittance Drive,
Suite 1652
Chicago, IL 60675-1652
800-820-9994
DNOA
PO Box 23060
Belleville, IL 62223
800-820-9994
618-222-6333 (fax)


Membership Change Reports

Fax all employee terminations immediately
Data Management Department
2 Transam Plaza Drive, Suite 500
Oakbrook Terrace, IL 60181
630-495-0575 (fax)


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Employee Benefit Resources, LLP (EBR)
www.ebrworld.com

Customer Service Billing Claims
828 Great Northern Blvd
PO Box 1193
Helena, MT 59624-1193
800-765-9429
406-442-5089 (fax)
828 Great Northern Blvd.
PO Box 1193
Helena, MT 59624-1193
800-765-9429
406-442-5089 (fax)
828 Great Northern Blvd.
PO Box 1193
Helena, MT 59624-1193
800-765-9429
406-442-5089 (fax)


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MedAmerica
www.medamericaltc.com

Customer Service Billing Claims
165 Court Street
Rochester, NY 14647
800-544-0327
585-238-3642 (fax)
165 Court Street
Rochester, NY 14647
800-724-1582
585-238-3642 (fax)
165 Court Street
Rochester, NY 14647
800-724-1582
585-238-3642 (fax)


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Fort Dearborn Life Insurance Company
www.fdl-life.com

Customer Service Billing/Premiums Claims
20445 Emerald Parkway
Suite 400
Cleveland, OH 44135
800-544-9000
Membership Processing
36788 Eagle Way
Chicago, IL 60678-1378
800-348-4512
20445 Emerald Parkway,
Ste. 400
Cleveland, OH 44135
800-782-8533
216-898-0685 (fax)

Group Policy Services

Questions regarding policy, amendments, or benefit booklets
Group Policy Services
20445 Emerald Parkway,
Ste. 400
Cleveland, OH 44135
800-782-8533


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Mountain Vision (REDS Administration)
www.edmondsgroup.com

Customer Service Billing Claims/Eligibility
25 North 8th Street, Suite 1
Lewisburg, PA 17837
800-977-0436
570-523-6345 (fax)
25 North 8th Street, Suite 1
Lewisburg, PA 17837
888-515-1573
25 North 8th Street, Suite 1
Lewisburg, PA 17837
888-515-1573


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Symetra
www.symetra.com

Customer Service Billing Claims/Eligibility
Select Benefit Administrators
PO Box 440
Ashland, WI 54806
800-497-3699
715-682-5919 (fax)
Select Benefit Administrators
PO Box 440
Ashland, WI 54806
800-497-3699
715-682-5919 (fax)
Select Benefit Administrators
PO Box 440
Ashland, WI 54806
800-497-3699
715-682-5919 (fax)


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The Benefit Group (TBG)
www.tbgco.com

Customer Service Billing Claims
10675 Bedford Avenue
Omaha, NE 68134
402-964-9900
800-333-8602
913-789-4600 (Flex Hotline)
402-492-8082 (fax)
10675 Bedford Avenue
Omaha, NE 68134
402-964-9900
800-333-8602
913-789-4600 (Flex Hotline)
402-492-8082 (fax)
10675 Bedford Avenue
Omaha, NE 68134
402-964-9900
800-333-8602
913-789-4600 (Flex Hotline)
402-492-8082 (fax)


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United Heritage
www.unitedheritage.com

Customer Service Billing Claims
PO Box 7777
Meridian, ID 83680-7777
208-493-6100
800-657-6351
800-240-9734 (fax)
PO Box 7777
Meridian, ID 83680-7777
208-493-6100
800-657-6351
800-240-9734 (fax)
PO Box 7777
Meridian, ID 83680-7777
208-493-6100
800-657-6351
800-240-9734 (fax)


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Unum (Unum)
www.Unum.com

Customer Service Billing Claims
1111 3rd Avenue, Suite 2300
Seattle, WA 98101
800-421-0344
206-625-8686 (fax)
1111 3rd Avenue, Suite 2300
Seattle, WA 98101
800-421-0344
1111 3rd Avenue, Suite 2300
Seattle, WA 98101
800-874-7481
207-575-7133 (fax)


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USAble Life
www.usablelife.com

Customer Service Billing/Premiums Claims
320 W Capital Avenue, Suite 700
Little Rock, AR 72201
800-370-5856 (Call Center)
800-648-0271
Customer Accounts
PO Box 1861
Little Rock, AR 72203-1861
800-648-0271
PO Box 1650
Little Rock, AR 72203-1650
501-375-7200
800-648-0271
501-399-3806 (fax)


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Vision Service Plan (VSP)
www.vsp.com

Membership Services Billing Claims
VSP Membership
3333 Quality Drive
Rancho Cordova, CA 95670
800-877-7195
Insurance Coordinators
101 N Last Chance Gulch, Suite A
Helena, MT 59601
866-499-9777
VSP Claims
PO Box 997105
Sacramento, CA 95899-7105
800-877-7195


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ICMI logo

You may contact Insurance Coordinators for assistance:

Insurance Coordinators
101 N Last Chance Gulch, Suite A
Helena, MT 59601
(406) 449-9777 phone
(406) 495-0322 fax
(866) 449-9777 toll free
wecare4u@icmont.com

For those who prefer to deal directly with the insurance carrier, we have provided contact information below.